Monday, March 16, 2020
How to Build and Organize the Best Marketing Team
How to Build and Organize the Best Marketing Team What does it take to build a modern marketing team? Thatââ¬â¢s a question every company should be asking itself right now. Even if you already have a fully-stocked marketing department. Why? Marketing hiring is set to increase by 10% overall by 2026à in the United States (the average growth rate across industries is 7%). Marketing hiring is set to increase by 10% overall by 2026à in the United States.Popular marketing channels are getting more saturated by the day, too. SEO and paid search are getting more competitive. Organic social media reach is on the decline, and as such, competition for social advertising is going up. Some companies are experimenting with direct mail, even if their product is all-digital. This means that success now and in the future requires top talent. The kind of talent that has creativity and foresight to see whatââ¬â¢s coming next. But, finding those kinds of marketers has never been easy, and itââ¬â¢s only getting more difficult to recruit top talent. In order to build the team you need, youââ¬â¢ll need to have knowledge and a plan. Get Your Free Marketing Org Chart Template As you build your team, visualizing each role is important. With a clear org chart, everyone in the organization can know exactly where each team member fits, and how they impact the rest of the department. Grab this free template to map yours out easily.Introducing theà Team Management Dashboard in : Effectively Manage Your Marketing Team Once your marketing team is up and running, ensuring its success is key. However, keeping teams organized isnââ¬â¢t easy. Thatââ¬â¢s the problem our Team Management Dashboard in solves. Even if you donââ¬â¢t have a dedicated project manager on your team (and even if you do), it makes managing multiple team members (and all their projects and tasks) easy to do in one place. Hereââ¬â¢s a look at how it works:Ready to try it yourself? Schedule a demo below: What is the Role of a Modern Marketing Team? You may expect a complex answer to this question. However, the real purpose of marketing can be boiled down into one simple statement: Marketing exists to drive profitable customer action. Sure, there are other broader business goals that marketing serves. Telling your story. Promoting your products. Converting customers into advocates (who tell your story and promote your products). But, in the end, building business and raising revenue is the ultimate purpose of marketing. Is your marketing team organized for success? Here's how to build a successful team.Which Positions Does a Marketing Team Need to Drive Profitable Action? The needs of your team will depend on: Your industry. Your company side. But, at a high level, here are some essential roles: VP of Marketing Team Leads Writers Designers Analysts Project Managers Content Strategists Specialists (SEO, Email, Social, Etc.) PR Digital Marketing Now, some of these roles are broad. But, whatââ¬â¢s more important than job titles are the actual responsibilities and work you need to get done. Start with these: Writers. Content and copy are essential for practically every area of marketing. Competency with search engine optimization, email, content strategy, and social media marketing are all pluses as well. Designers. If your content and marketing collateral donââ¬â¢t look good, then everything else about it is bad, too. Analysts. Writers should know how to analyze data. Eventually, this may need to become a dedicated position. Project managers. Basic project management skills are useful for all marketers. Once your team reaches a mature level, adding this as a dedicated role may also be advisable. Needs for Advanced Marketing Teams What do marketing teams need when they mature past basic responsibilities and disciplines? Here are some areas to consider (including areas where the team at added and expanded after starting with just one marketer in 2013): Automation specialists. The ability to use platforms like Salesforce and Autopilot effectively is crucial. Demand generation. Beyond just doing content marketing, building demand for your product, or even product category as a whole, is powerful. Marketing operations. This area is becoming a hot buzz term for managing technology, data, and resources. At a high level, itââ¬â¢s a mix of project management and resource allocation. What Resources Do Marketing Teams Need to Succeed? Bureaucratic red tape, budget constraints, and insufficient tools are three common culprits behind why marketing teams struggle (or even outright fail). So, how do you avoid these traps? Give Teams Creative and Strategic Latitude Sometimes, itââ¬â¢s tough for the C-suite to let go of control over marketing. But, marketers get hired for a reason: they know what theyââ¬â¢re doing. Companies should show that they understand this by letting marketers set the direction for their own teams. After all, you probably wouldnââ¬â¢t hire a firefighter to fix your drain, or a landscaper to work on your car. Let marketers do marketing, and let everyone else do what they do best, too. Permission to Forget 10% Projects Itââ¬â¢s easy to get bogged down in projects that make a marginal impact. Itââ¬â¢s also hard to make meaningful progress that way. Spending too much time focusing on low-value activities can often leave teams feeling overly busy and yet unproductive. Thatââ¬â¢s a toxic combination. Not only does that mean they arenââ¬â¢t delivering everything they could be, no one worth their salt will want to remain in such an environment when they could get hired somewhere else. So, donââ¬â¢t force marketers to waste their time on things that arenââ¬â¢t important. Instead, focus on projects that deliver 10X results. This means activities that can improve a metric tenfold. Stack up enough such projects, and youââ¬â¢ll start to see much more substantial success in less time than before. Donââ¬â¢t force marketers to waste their time on things that arenââ¬â¢t important.Give Marketers the Right Tools Companies often set up marketers with whatever tools and software other departments use. Sometimes, thatââ¬â¢s okay. Other times, though, itââ¬â¢s a massive mistake. Marketers do a lot of specialized work that requires specific toolsets. They also have unique needs that generic communication and team management tools canââ¬â¢t adequately meet. What works for, say, software developers to manage tasks and projects, may not be ideal for marketers (even though they might grit their teeth and make it work). Thereââ¬â¢s also a heavy tendency toward using Excel for tasks that spreadsheets arenââ¬â¢t built to handle. Whatââ¬â¢s the solution? Invest in the right tools for the right jobs. Some essentials include: Marketing management platform. solves the issue of ââ¬Å"makeshift marketingâ⬠(the act of stitching together a martech stack out of disparate tools) by being a single hub where every project starts. Social media management software. There are tons of options out there. integrates with top social networks and WordPress, making it easy to publish and promote content in one place. Email marketing platforms. MailChimp, ActiveCampaign, Constant Contact, and Campaign Monitor integrate with . Analytics tools. Data-driven marketers need more than just Google Analytics to make effective decisions. Collaborative editing suite. G Suite (integrates with ) and Microsoft Office 365 are both useful options. Recommended Reading: The 110 Best Marketing Tools to Consider When Building Your Marketing Toolstack Prioritizing Roles: Where Do You Even Start Building a Team? This is no small task (which is why youââ¬â¢re here). But, youââ¬â¢ve to start building somewhere. When every role is important, how do you choose roles for your starting points? Here are two strategies to consider: Starting with senior-level leadership. This person will know what kind of team they need. Finding someone looking to build from the ground up, in their own vision, could make this an enticing opportunity. Starting with a well-rounded generalist. Someone who can start executing effective work while figuring out whatââ¬â¢s needed to take things to the next level. Either can be effective starting points. What Might a Complete Marketing Team Look Like? Thereââ¬â¢s no single way to structure a marketing team. And there isnââ¬â¢t really a specific point where a team might be considered ââ¬Å"complete.â⬠But, a small marketing team might look something like this: Which could grow into something more like this over time: Where to Find the Talent You Need A strong recruiting effort will leave no stone unturned to find the best talent possible to fit your team. Here are several places to consider starting your search. Networking Events Professional meetup groups, conferences, speaking events, and other public industry events fall into this category. Look for places where your company might be able to set up a booth, or just show up and talk to people. You never know who you might meet. Social Media Used strategically, social media can help you track down talented people looking for their next opportunity. LinkedIn. Twitter. Facebook. Now, itââ¬â¢s key here not to just reach out to strangers cold with no context. Try reaching out to qualified candidates with this messaging something like this: Hi, Iââ¬â¢m [NAME], and Iââ¬â¢m the [ROLE] at [COMPANY]. Weââ¬â¢re looking to grow our marketing department, and Iââ¬â¢m curious if youââ¬â¢re interested in opening up a conversation about what we have to offer? Let me know, itââ¬â¢d be great to grab a coffee when you have an opportunity. Thanks for your time. Feel free to edit this template. Whatââ¬â¢s most important is to offer a warm introduction and keep the focus on what you can do for the potential prospectââ¬â¢s career. Career Directories There are several sites where you can post job listings. Some popular ones include: Indeed. Monster. CareerBuilder. Glassdoor. But, there are some lesser known resources out there to consider, too. Some of those include: Craigslist. Local job boards. Newspaper ads. Cast a wide net. This author got their first job in the industry thanks to a late-night Craigslist search, and subsequent jobs through networking and cold outreach, so you never know which tactic might yield the best results. Internship Programs Successful interns can often make successful full-time employees. Have your interns shadow full-time staff, let them get some useful experience, and see if they have what it takes to deliver. Recommended Reading: How to Make Interns a Successful Part of Your Marketing Team Within Your Own Company You might be able to find great fits for marketing roles from other departments in your own company. Now, you donââ¬â¢t want to poach staff or cause tension between your team and others. But, there might be someone in a role where they donââ¬â¢t feel like theyââ¬â¢re the best fit. Or, they might have some previous or otherwise relevant experience that would make marketing an ideal area for them to be in. Career Fairs Youââ¬â¢ll have competition here, but youââ¬â¢ll also have face time with lots of potential candidates. Thereââ¬â¢s some investment involved in setting up a booth (printing collateral, developing talking points, and so forth) but the results can be worth the effort, particularly for finding intrepid interns and entry-level talent. Word of Mouth Sometimes the best opportunities come from people you know, who know other people. Take a colleague at another company out for coffee. Hit up an old mentor you havenââ¬â¢t heard from in a while. Just put yourself out there and talk to people. You might be surprised where those conversations lead. Recruiting Previous Co-Workers Some of the best hires you can make might currently be working at your (or your coworkers) former employers. If you like where youââ¬â¢re at (and you know your former coworkers, well, donââ¬â¢t enjoy their current positions so much), then they should be some of the first people you reach out to (so long as youââ¬â¢re not running the risk of burning bridges by poaching people). How To Structure Internal And External Marketing Teams (From CEO Garrett Moon) In order to build the world's best all-in-oneà marketing management platform, à needs to understand how modern blogging teams work. So,à the teamà called, emailed, and Googled its way to understanding. The results are valuable. Marketing teams are diverse, but 's researchà concluded that there are really only two major types of team structures, and then two minor ones that branch off from there. Understanding the strengths and weaknesses of these teams makes a huge difference in how youà manage and organize your own writing team.
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